Privacy Policy

Privacybeleid

Privacy policy
Privacy
RosRuitersport.nl part of Ruiter & Dier Zeeman collects personal data via the store, website and customer cards. We handle your personal data with care, taking into account current laws and regulations.
RosRuitersport.nl is responsible for the correct and secure processing of your personal data.
Ruiter & Dier Zeeman reserves the right to update the privacy statement. The latest version can always be found on this page of our website.
We think it is important that you know what data we collect from you and for what reason we will do this. You will find an overview of this below.
For what reason do we collect your personal data?
1) Delivering your order
When you place an order via the website or order an item in the store, we need your data to be able to deliver your order or to inform you when your order has arrived. For this we need your name, address, e-mail address, and possibly telephone number. Your payment details such as your account number are not stored by us, the payments are made by a payment provider and / or your own bank or credit card institution, which have their own responsibility.
2) My account
To place an order on our website, it is necessary to create an account. For this we need your name, address and e-mail address. This way we can keep you informed of your order and you do not have to fill in your details again with a subsequent order.
3) Customer service
You can contact our customer service by phone or e-mail. In order to be able to answer your question or complaint as well as possible, we use your data. We may also ask for your telephone number so that we can inform you about your question at a later time.
4) Newsletter
You can sign up for the newsletter via our website. When creating an account, you can also indicate that you want to receive our newsletter. Through our newsletter we keep you informed of the latest trends, animal nutrition, discout for your pet and activities that we organize in our store. When you sign up for our newsletter, only your e-mail address will be stored. If you no longer wish to receive the newsletter, you can easily unsubscribe. You will find a link to the unsubscribe page at the bottom of our emails. When unsubscribing, your e-mail address will also be immediately removed from our e-mail database.
5) Customer card
In our store you can request a customer card. For this we need your name, address and customer card number, so that we can put the card in your name. With a customer card you save for an extra discount in our store.

6) Security
Our stores are secured with cameras to protect our customers, employees and property. Upon entering the store, you will be informed of the presence of these security cameras. The camera images are stored for a maximum of 14 days, unless there is reason to keep the images longer.

Security and storage of your data
Of course, your data is safe with us. In the execution of our services, we sometimes use external parties, for example a marketing and communication agency. External parties will only have access to your data if they need this data in the performance of their service. Ruiter&Dier Zeeman always remains ultimately responsible for the security of your personal data.
The data you leave with us online, for example when you create an account or place an order, is protected by a secure SSL connection on our website. We store your data in our POS system and in a secure database.
Your data will be kept for as long as necessary for the provision of services and/or as long as legally required.
Changing and deleting your data
If you want to change the registered personal data at Ruiter&Dier Zeeman, please contact us. If you have created a webshop account, you have access to your personal data in ‘My Account’ on our website and you can adjust your data yourself if desired.
At your request, we can also delete your data completely. Upon receipt of your request, your data will be deleted as soon as possible, but at least within 1 month. You will receive a confirmation from us after your data has been permanently deleted.

Contact
If you have any questions or uncertainties regarding your privacy, you can always contact us. You can also contact us if you want to know what personal data we collect from you or if you want to have your data changed or deleted.
RosRuitersport.nl
Part of Ruiter&Dier Zeeman
Zandloper 9
1731LM, Winkel
0224-541593
info@rosruitersport.nl

Privacy Policy
When visiting our website, we store:
your e-mail address if you post messages/questions on this website
your e-mail address if you communicate this to us
the domain name of other sites that you have consulted to access our site
all information relating to the pages you have consulted on our site
any information you have voluntarily provided (e.g. research information and/or site registration)
This information is used:
to improve the content of our website
to personalize the content and layout of our pages for each individual visitor
to contact you later for marketing purposes
The information is only used internally and is not passed on to other organizations for commercial purposes. On this site we use cookies (a cookie is a small file that is sent by an Internet server and that installs itself on the hard disk of your computer, this file keeps track of the visited Internet site and contains a number of data about this visit)
We use this technique:
to register your preferences
to record information sessions, such as information about what you add to your shopping list
to record information specific to you, such as the web pages you have consulted to access our site
to record your past activities on the site, in order to provide you with a better service on your next visit

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage.
Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google will not combine your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the features of this website. By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.

Questions
Do you have any questions or comments about our privacy policy, you can ask them to:
RosRuitersport.nl
Zandloper 9
1731LM ,Winkel, Netherlands
0224-541593